We're no longer seeing dropped calls and have resumed normal operations.

We're seeing recovery and are monitoring stability.

We're seeing some reports of calls taken by the fallback system are not successfully connecting. We're investigating backup stability.

The backup provider is working for the assistants configured with the fallback. Some assistants that aren't configured with the fallback are still experiencing interruptions. We're exploring mitigation paths for those assistants.

We've identified the source of the outage and have routed to a backup provider for configured assistants. We're monitoring to confirm the mitigation is behaving as expected.