Calls not being processed

Resolved·Partial outage

Call processing is back to normal for over an hour.

Fri, Jun 19, 2026, 10:49 PM

(4 days ago)

Affected components

Jun 19, 2026, 08:05 PM

10:49 PM

Inbound

Updates

Resolved

Call processing is back to normal for over an hour.

Fri, Jun 19, 2026, 10:49 PM

Monitoring

Temporary fix is landed, we're observing calls being processed again.

Fri, Jun 19, 2026, 09:20 PM(1 hour earlier)

Identified

We've identified the root cause and have deployed an initial fix. Monitoring call processing to ensure it's working.

Fri, Jun 19, 2026, 08:43 PM(37 minutes earlier)

Investigating

We're aware of an issue causing calls to not be processed this afternoon. Team is working on finding a mitigation.

Fri, Jun 19, 2026, 08:05 PM(37 minutes earlier)