Increased rate of call failures

Resolved·Degraded performance

This incident has been fully resolved and inbound call connection rates have returned to normal.

Wed, Jun 3, 2026, 01:35 PM

(23 hours ago)

Affected components

Jun 3, 2026, 12:58 PM

01:35 PM

Inbound

Updates

Resolved

This incident has been fully resolved and inbound call connection rates have returned to normal.

Wed, Jun 3, 2026, 01:35 PM

Monitoring

We have observed recovery and are seeing call connection rates return to normal. We are continuing to monitor for stability.

Wed, Jun 3, 2026, 01:07 PM(27 minutes earlier)

Investigating

We've identified an issue with an upstream provider causing some calls to fail prematurely. Working with them on a resolution with priority.

Wed, Jun 3, 2026, 12:58 PM