Monitoring
We've landed another workaround that should help tool calls feel faster and more reliable. Releasing gradually to teams.
Monitoring
We've landed a mitigation that should resolve the issue for most calls. Looking into long term fix now.
Identified
We've identified ServiceTitan API timeouts as a source of tool calls timing out across tenants. Currently working on a mitigation to avoid poor conversational experiences due to long tool calls, and working with the ST team to root cause and fix.
